A Complete Guide to Business Process Management


There has perhaps never been another time in history for business pioneers to have a clear vision to move their organizations forward. The best way to do this? With two of the most important assets to an organization: people and process.

It’s no secret that automation is paving the way for all businesses and enterprises, regardless of shape, size, industry, and scope. However, many organizations struggle with figuring out how to build processes and how to optimize them with automation.

With the power of Business Process Management (BPM), leaders can transform their organizations.

Who This eBook is For

Every business and organization has the opportunity to operate more efficiently. And, no, you don’t need a full-stack developer or coder, or even an IT team to help you leverage technology to do it.

This eBook is for entrepreneurs, business owners, project leaders and managers, and tech teams who want to build and optimize processes and workflows for greater efficiency and productivity, ultimately reducing the amount of time spent on menial, repetitive, and time-consuming tasks.

Designed with You in Mind

There is no right or wrong way to read this eBook. We have organized and formatted this eBook so that it is not only easy to understand and follow, but so that you can skim certain sections, skip ahead to the chapters you need to read the most, and take note of the highlights and key takeaways from each chapter.

What You Will Get Out of It

This eBook will serve as a guide, walking you through the art and science of business process management (BPM), including what it is, how it works, why you need it, and how to apply it.

How BPM Can Help Your Business

In light of the pandemic, businesses and organizations of all shapes, sizes, and scope have invested more in digital transformation. As a result, the need for more efficient and scalable processes—and processes that support remote operations—are a top priority.

Although you might have a small yet nimble and mighty time, the dangers of growing your business too quickly can mean that your team, processes, and resources crumble beneath you.

In fact, studies have shown that companies lose 20 to 30 percent in revenue every year due to inefficiencies. So, if your business has a habit of brushing off these inefficiencies, or doesn’t put in the time and effort to really identify and fix them, then your business will eventually fail… unless you unleash the power of BPM.

In fact, in 2020, 88 percent of remote workers reported experiencing inconsistent leadership and miscommunications with other teams. If your business is struggling in the remote world, it may be time to invest in BPM. Furthermore, the BPM market is expected to grow substantially over the next five years.

In this eBook, we will explain the best types of processes that are good candidates for BPM, and why.

(Spoiler alert: They are any processes related to your customers and your team.)

All in all, when implemented properly, BPM helps grow and scale your business. Period.